Privacy policy

Privacy & Account Security Policy

At Baldy Lox Boutique, your privacy, safety, and peace of mind are paramount. This policy outlines how we handle your account information, protect your personal data, and what responsibilities both parties share to maintain security and trust.

Password & Account Security

By creating an account on our website, you are solely responsible for maintaining the confidentiality of your password and login credentials, and for any activities or orders placed under your account.

We strongly recommend:

Using a strong, unique password for your Baldy Lox Boutique account.
Logging out after each session, particularly when using shared or public devices.
Not sharing your login details with anyone.

Baldy Lox Boutique will not be held liable for any loss, misuse, or damage resulting from unauthorised access to your account caused by your failure to safeguard your login details or email correspondence related to your orders. If you suspect your account has been compromised, please contact us immediately at: info@baldyloxboutique.com

Your Privacy & Account Information

We are fully committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

When you shop with us or sign up to our services, we may collect and securely store information such as:

Your name, email address, phone number and postal address
Order history, preferences, and saved items
Any correspondence you have with our customer care team

This information is used to:

Fulfil and deliver your orders
Communicate with you regarding your order status or account
Provide personalised product recommendations or service updates
Improve your overall shopping experience
Comply with legal and regulatory obligations

We do not sell or rent your personal information to any third party.
Your data may be shared with trusted partners strictly for the purpose of order fulfilment (e.g., DHL) or secure payment processing.